01 / Operator track

Getting Your Team to Actually Use It

Small businesses name staff acceptance as a top challenge more often than big companies do, and if your last rollout failed, everybody on the floor remembers it. Software you pay for and nobody opens is worse than no software. I show you how to roll something out to a small team that has been burned before: who to put on it first, how to train people without a training department, and how to make the new way genuinely easier than the old way.

What you will be able to do

• +Rolling out a tool to a team that has already lived through a failed rollout
• +Picking the first users and letting the proof travel sideways
• +Training a small team with no training department and no budget for one
• +Spotting quiet non-adoption before it turns into a wasted subscription